Great company, guys came out when they said they would. They took care of everything I needed them to and were very ethical. They could of charged me more money but were very honest and took care of my concerns. I cannot recommend them enough, they were awesome.
We as home owners experienced a major outside water. Aloha Plumbing Company came out to service and fixed our leak. We experienced trustworthy , fast action, outstanding quality of service. Reasonable quote, 5 stars highly recommended.
Thanks to Jerry for excellent and courteous service with quality and efficiency, while working around my schedule to get my plumbing punch list knocked out. His explanations were great, and he answered all questions honestly with professionalism. I especially appreciated his kindness toward my dog, who can be very protective and sensitive to new people in the house. He even brought doggie treats, which earns a "paws up!" He even covered his own "paws" with shoe protectors and without hesitation. The thorough estimates, quick return of phone calls and texts to schedule and confirm the appointment and electronic payment options are added conveniences for smooth service, if you're a busy working person like me. The prices are fair, up front, and very competitive. I like that I now have the information I need to make the right decision for a potentially bigger job down the road, without feeling pressured into spending more "dog biscuits" than necessary in the meantime. I have more peace of mind knowing I now have an emergency shut-off valve for my hot water heater, which is located in the attic and could potentially lead to a homeowner's disaster. It will take 3 seconds to turn it off when I leave town, so I don't have to be concerned about an attic flood if I happen to be away for a few days. Additionally, Jerry installed an alarm which will sound at the first sign of any leaks into the water pan. These were great suggestions and more conservative interventions to managing a hot water heater which may last only a few more years, if I am lucky. If not, then I have an estimate that's good for 90 days, should I decide to have it replaced, and the short- term interventions will still be effective with a new system. If you need a plumber, especially in or near Round Rock, and need your plumbing job done right, then look no further than Aloha Plumbing! And thank you for taking the time to read this review.
With my water softener in bypass mode, the softener started leaking from the bypass valve. I called Aloha on a recommendation, I was able to get a same day appointment which was great since i had to shut the water off at my home due to the leak. Brendan did a great job, only took a few minutes to replace the worn part. From the initial call to the actual repair, everything about Aloha Plumbing was absolutely great!
Brendan came out and helped with my shower. He was very respectful and knew what he was doing. I will definitely use Aloha Plumbing again.